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Frequently Asked Questions
The app says "Connecting…" and never connects. What's wrong?
Check the following:
- Your desktop Auctus Agent is running.
- The relay service is healthy — open
http://[your-relay]/relay/healthin a browser. It should return{"status":"ok"}. - Your phone has internet access (not a restricted network that blocks WebSocket connections).
- The pairing token in the app matches the token on your desktop.
If all of the above look correct, try re-pairing: tap ⚙ Settings → Re-pair, then scan a fresh QR code from your desktop.
How do I pair with a new computer?
Tap ⚙ Settings → Re-pair. Scan the QR code shown at http://[relay-host]/pair on your new machine. The QR code embeds the relay URL and token automatically.
I changed my relay server address. How do I update the app?
Re-pair: ⚙ Settings → Re-pair → scan the new QR code from your desktop. The new relay address is embedded in the QR code.
Can I use the app without Face ID or Touch ID?
Yes. If your device has no biometric hardware enrolled, the app skips the lock screen and goes directly to chat. All features work normally.
Does the app work in the background?
The WebSocket connection closes when the app is backgrounded. When you return to the app, it automatically reconnects within a few seconds. Push notifications for background replies are planned for a future update.
How do I change the language?
Tap ⚙ Settings → Language → select English or 中文. The change takes effect immediately without restarting the app.
Is my conversation stored anywhere?
No. Messages are forwarded in real time between your phone and your desktop. The relay server does not log message content. In-app history is session-only — it is cleared when you use Settings → Clear Conversation or restart the app.
What is the relay server?
The relay is a lightweight WebSocket bridge that lets your phone reach your desktop even when the desktop is behind a home router (NAT). It only forwards messages — it cannot read your content. You can self-host the relay using the open-source relay_server.py included in the Auctus Agent desktop package.
How do I clear all my messages?
Tap ⚙ Settings → Clear Conversation. You will be asked to confirm before any messages are removed.
How do I turn off haptic feedback?
Tap ⚙ Settings → Haptic Feedback → toggle off.